FAQs

FAQs

August 8, 2022 2022-08-30 16:43

FAQs 

We’re here to help. If you have a question that’s not addressed in this list, please contact us.

Ready to improve your mental health journey?

To generate an in-depth analysis of your mental health, our extensive survey will gather your biometric data. This includes your genetic profile, illnesses and injuries, allergies, childhood experiences, social profile, and traumas. Some questions may be triggering and we recommend proceeding according to your own pace and comfort level.
Only a licensed medical professional can diagnose mental conditions. If you have concerns about a specific condition, we encourage you to seek help from your doctor.
We gather your personal information with a firm understanding of its sensitivity and full respect for your privacy. Please view our privacy policy for details.
Contact us to verify your identity and retrieve your account information.

Unfortunately, many inexpensive or free online wellness surveys are modeled on subjective learnings, resulting in high rates of misdiagnosis. YMI relies on a far more extensive and in-depth analysis in tandem with refined AI learning to provide fact-based predictions.

Digital health monitors can only tell you about your current situation, and while genealogical DNA tests can detect genetic predispositions toward certain health conditions, they don’t take lived experiences into account. What’s happened in your past informs your future, and without those details these types of tests are extremely limited in their accuracy. YMI considers genetic implications alongside your lived experience to generate deeply informed predictions.
After completing the initial survey, you can always ask YMI “what if?” by changing your answers and comparing the results to your initial report. For example, if you wanted to see what would happen after a major injury 10 years from now, you can go back into the survey and change your age group and relevant answers. Remember to download reports before retaking the survey, as previous results will be replaced by new ones.
Yes, but keep in mind that whoever has your Member ID will be able to see your survey answers and mental health report. Plus, if they change any answers or retake the survey, one of your credits will be used. We recommend sharing your Referral ID with friends and family so they can create their own profiles.