We’re here to help. If you have a question that’s not addressed in this list, please contact us.
Ready to improve your mental health journey?
To generate an in-depth analysis of your mental health, our extensive survey will gather your biometric data. This includes your genetic profile, illnesses and injuries, allergies, childhood experiences, social profile, and traumas. Some questions may be triggering and we recommend proceeding according to your own pace and comfort level.
Only a licensed medical professional can diagnose mental conditions. If you have concerns about a specific condition, we encourage you to seek help from your doctor.
Yes. If you complete the YMI survey within 30 days of the payment date and believe your report does not provide value you can initiate a refund by sending your MemberID with a refund request to firstname.lastname@example.org.
Contact us to verify your identity and retrieve your account information.
Unfortunately, many inexpensive or free online wellness surveys are modeled on subjective learnings, resulting in high rates of misdiagnosis. YMI relies on a far more extensive and in-depth analysis in tandem with refined AI learning to provide fact-based predictions. View comparison chart.
Digital health monitors can only tell you about your current situation, and while genealogical DNA tests can detect genetic predispositions toward certain health conditions, they don’t take lived experiences into account. What’s happened in your past informs your future, and without those details these types of tests are extremely limited in their accuracy. YMI considers genetic implications alongside your lived experience to generate deeply informed predictions.
After completing the initial survey, you can always ask YMI “what if?” by changing your answers and comparing the results to your initial report. For example, if you wanted to see what would happen after a major injury 10 years from now, you can go back into the survey and change your age group and relevant answers. Remember to download reports before retaking the survey, as previous results will be replaced by new ones.
Yes, but keep in mind that whoever has your Member ID will be able to see your survey answers and mental health report. Plus, if they change any answers or retake the survey, one of your credits will be used.